It is managing your company’s rating in Google Maps and on influential directories, like Google +, Yelp, CitySearch and Local.com.
Recent changes by Google in how they feature local results make your business’s reputation the single most important factor in earning new customers. A local business’s reputation is reflected in its ratings, or what customers are saying about their brand. 88% of consumers who search for a type of local business on a mobile device call or go to that business within 24 hours. Therefore, if your company’s rating on directory sites and Maps is poor, your competition should write you a commission check… because you’ll be sending new customers to them.
Blue Polo Interactive has developed a custom solution which puts control back into the hands of you, the local business. No longer must you sit back passively and pray that negative experiences don’t show up on online directory sites and cloud the overall perception of your business.
Our proven solution helps you connect with customers to capture and encourage positive feedback on the most influential directories. This will drive pre-qualified customers into your location and increase sales. And if a customer happens to have a bad experience, which all businesses are prone to, you are provided with the opportunity of addressing the issue before it goes online.
Online traffic to your website, directory page or Map is no longer enough to win a customer’s business. Rating is the catalyst to enable purchase decisions. Remember, these directory sites are often the last touch point before the customer makes his decision.
You can leave this to chance, or you can take back control. Your choice. Our New York based local reputation management team if you want to take back control.